Gleason Expert Manufacturing System (GEMS)

The Gleason Expert Manufacturing System (GEMS) is a collection of software programs that work together over a network. This technology allows the new Gleason WINDOWS® based bevel-gear design software (CAGE™, G-AGE™, and Summary Manager) running on engineering workstations to communicate and exchange information with software running on Gleason machines. The system is expandable and is designed to use the customer’s existing TCP/IP compatible network.

Key Features & Benefits

  • Provides multiple closed loop network solutions
  • Eliminates redundant data entry and reduces input errors
  • Eliminates the need for floppy disk data transfer or manual input from hard copy print-outs
  • Allows for Remote Document Control of production data
  • Creates synergy between engineering and shop floor operations
  • Uses server-based relational databases
  • Uses customer’s existing TCP/IP capable computer networks
  • Expandable and scalable architecture
  • Foundation for future enhancements

GEMS - Gleason TeleServices (Remote Diagnostics)

Features

  • View system and application errors displayed on the machine screen
  • Retrieve software version information, machine configuration data and customer summary data
  • Compare and update software on the machine computer
  • View the status of machine I/O and ladder logic
  • Establish live chat and desktop sharing
  • Administer/Configure operating system properties and drivers
  • Collaborate with other support experts


Security Features

  • No special firewall configuration is required either by the customer or Gleason just internet access via a web browser
  • Customer can view all actions Gleason support agent has taken – log reports
  • Customer must request (initiate) support in order for Gleason support to connect to customer’s computer - customer has control of what a support agent can access
  • Encrypted data transmission
 
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